Claims Prefill
With ChoicePoint's Claims Prefill services, you can quickly and efficiently automate the application process, saving time for your customer service representatives while enhancing the customer's experience. Claims Prefill services provide comprehensive, nationwide data through an interactive tool that populates a call center representative's screen, saveing the representative from having to manually enter all the information related to the claim. The process also allows the call center representative to verify that the person calling is the actual claimant.
- Reduce call times to enhance customer service and improve efficiency.
- Provide ID verification and policy information for your insured and third-party claimants.
- Verify coverage in force to help identify potential recovery opportunities for liable parties.
Please contact a ChoicePoint Claims Solutions representative at 1-800-934-9698, option 5, or visit
http://claimsolutions.choicepoint.com/learn.htm.
Claims Prefill does not involve the provision of a consumer report as defined by the federal Fair Credit Reporting Act ("FCRA"), 15 USC 1681 et seq. Information provided through Claims Prefill may not be used to determine eligibility for credit, employment, insurance underwriting, tenant screening or for any other purpose that is governed by the FCRA.
